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Delivery Information

Delivery Information

Delivery Information

FUTURE DELIVERY DATES

You can specify a future delivery date during the checkout process - just make your request in the big box headed "Special Delivery Instructions".

(Please do not choose a weekend or a Monday and give us a minimum of 2 working days).

We guarantee to dispatch the day before your requested date using the courier's 'next day service' - Please understand that during busy times the courier can sometimes take longer than 1 day to deliver.

 

DELIVERY TIMES

  • Normally we will process your order within 1-2 working days
  • Once we dispatch it we will send you an email containing tracking information.
  • Please note that we do not Deliver on Sundays or Mondays.
  • Any orders received after 11am on a Thursday will be shipped out the following Monday for delivery on Tuesday.

 

SATURDAYS

We can also arrange for you to receive your delivery on a Saturday. There is a surcharge from the courier, which we pass on at cost. (Currently £18.99 incl VAT). Please place your order as normal. But during checkout add a note in the box headed "Special Delivery Instructions" to tell us you would like delivery on a saturday. We will need to collect the extra payment before processing your order, so please either call us (01858 419554), or let us have your contact number. 

 

A SAFE PLACE

We use a courier to deliver our goods. All orders will have to be signed for unless you have specified a safe place to leave your order.

But please note that we cannot be held liable for orders left in a safe place without a signature at the customer's request.

 

DELIVERY PRICES to mainland UK (excl. Highlands & Islands)

FREE on orders over £60 to a single address

£5.95 on orders between £35 and £60 excl vat

£7.99 on orders up to £35 excl vat

For deliveries to Highlands & Islands please see further down this page.

 

❆ FRESH GOODS

Fresh goods such as Salumi and Cheese need to be refrigerated. The Product Webpage of each of these products contains full information of ❆ How to Store. And for delivery we will add an ice pack that lasts for 24-48hrs. We will also put a sticker on the outside of your parcel to let you know there are items inside that need to be chilled.

 

HIGHLANDS & ISLANDS

We deliver to addresses in the Highlands and Islands but the delivery time and cost is dependent on your postcode. Please call us on 01858 419554 before placing your order and we will be happy to advise.

 

NORTHERN IRELAND

We can arrange delivery to Northern Ireland. There is a surcharge and fresh products cannot be shipped. Please call us on 01858 419554 before placing your order and we will be happy to advise.

 

Anything else?

If you still have any questions regarding delivery or you have an urgent requirement please give us a call on 01858 419554, or if it outside normal hours email us at hello@justsoitalian.co.uk.

Checkout Notice

If you require a specific delivery date enter it on the next screen. (Allow min 2 working days.)

(NB If you need delivery on a Weekend or a Monday, please call us on 01858 419554).

 

FRESH GOODS: For deliveries containing fresh goods we will add an ice pack that lasts for 24-48hrs. We will also put a sticker on the outside of your parcel to let you know there are items inside that need to be chilled.  Please bear this in mind when selecting your delivery date and address.

 

HIGHLANDS, ISLANDS & ABROAD: Please call 01858 419554.

 

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