Just so Italian

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Terms and conditions

Please read these terms and conditions of sale carefully as they relate to all sales made by Antonio Giorgi Ltd t/a Just So Italian through this website.

 

About us

just so ITALIAN is the trading name of Antonio Giorgi Ltd, registered in England No. 06419858 Registered Office: 16 West Street, Yarm, Stockton-on-Tees. TS15 9BUVAT Registration Number: 933 7363 12

 

Contract

When you place an order using our website this is an offer by you to us to purchase these items. When we confirm your order this is to indicate that we have received it. It does not indicate that we have accepted it. We will indicate acceptance of your order and hence a contract between us when we send you an invoice.

 

Supply & Substitutions

Many of our suppliers are small-scale, artisan producers: therefore all products are subject to availability. If an item in your order is unavailable we will substitute with an item of equal or greater value. If you would prefer us not to substitute please send us a brief email at the time of ordering.

 

Alcohol

It is illegal in the UK to sell alcohol to persons under the age of 18. It is also an offence for persons under 18 to buy or attempt to buy alcohol. No persons under 18 years may place an order with Antonio Giorgi Ltd if the goods contain alcohol.

 

Payment

We accept payment by debit cards or credit cards with Visa and MasterCard. We use a 3rd party card payment company called Worldpay (Streamline) and they have a PCI level 1 compliant payment gateway.The payment will be debited from your account upon receipt of your order. Completing the payment information and submitting the order implies authority to debit the relevant card. Please note we cannot guarantee the security of any data which you send to us by email or fax.

 

Shipping & Handling

To mainland UK (excluding Highlands & Islands) - delivery is Free for orders over £60, £5.95 for orders over £35 and £7.99 on all others To other parts of the UK - please contact us for information of delivery charges. We do not sell or deliver to countries outside of UK. Fresh foods, such as cheeses and cured meats, will be wrapped with ice packs to maintain a cool temperature for at least 24 hours. Fragile items, such as bottles and jars will be wrapped in protective packaging.

 

Delivery Schedule

Goods will normally be received within 2-3 working days. Goods will be dispatched from Monday to Thursday by courier for next working day delivery. Orders received after 11am on Thursdays will be sent out the following Monday for delivery on Tuesday. Please note that all packages should arrive between 9am and 5pm and must be signed for, so we advise taking delivery at a business premises. This is especially important for deliveries of chilled goods. We cannot accept responsibility for goods that have been instructed to be left unsigned by the customer.

 

Cancellations

In relation to non-perishable goods only. You have the right to cancel your contract with us for the goods you order at any time from placing your order until 7 working days from the day after you received the ordered items. You must give us written notice of your cancellation by e-mail, fax or post. If you cancel your order following dispatch of the goods, you must also return the goods to us. You must not unpack goods when they are received by you if you have already cancelled your contract. You must send the goods back to us at our contact address at your own cost and risk as soon as possible. We will then refund your credit or debit card with the total value of your order (including delivery charges) within 30 days of cancellation PROVIDED THAT the goods in question are returned by you and received by us in the condition they were in when delivered to you. If you do not return the goods delivered to you or do not pay the costs of delivery, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you. Until you return items to us you are responsible for their safe keeping and taking reasonable care of them. We do not accept liability for returned packages damaged during transit back to us. It is your responsibility to wrap products adequately to prevent damage. In relation to perishable goods and sealed items where the seal has been broken, you will not have the right to cancel your order once it has been dispatched.

 

Returns

Everything you buy from us is dispatched in the best possible condition. If the goods you receive are damaged, defective or different from the goods you ordered you will be entitled to either replacement goods or a full refund. All goods must be examined on delivery and any loss or damage must be notified in writing or by telephone within two days from the date of delivery. Where applicable reasonable proof must be provided in order that we may claim from our insurers. After delivery we cannot accept responsibility for any defect or damage to the goods caused by unsatisfactory handling or storage in unsuitable conditions. The cost of returning the damaged, defective or dissimilar goods shall be paid by us.

 

Retention of Title

All goods remain the property of Antonio Giorgi Ltd until payment in full has been received and cleared. The risk of ownership passes to the buyer on delivery.

 

Events beyond our control

Every effort will be made to carry out the contract but its performance is subject to cancellation or variation as may be necessary as a result of an act of God, War, Strike, Lockout, Labour, Dispute, Fire, Flood, Drought or other cause beyond the control of Antonio Giorgi Ltd.

 

Privacy policy

You agree to be bound by our Privacy Policy which can be read by clicking here.

We also have a policy for Cookies and you can read that here.

Our priority at all times is to give you an easy and enjoyable shopping experience while protecting your privacy and the integrity of your personal information.

 

Third party rights

A person who is not a party to this agreement has no right under the UK Contracts (Rights of Third Partied) Act 1990 to enforce any term of this agreement but this does not affect any right or remedy of a third party that exists or is available apart from that Act.

 

Governing law

This contract between us shall be governed by and interpreted in accordance with English Law and the English courts shall have jurisdiction to resolve any disputes between us.

 

Entire agreement

These terms and conditions, together with our current website prices, delivery details, contact details and privacy policy, set out the whole of our agreement relating to the supply of goods to you by us.

 

Contact Us

If you have any queries about these terms and conditions, this website or Antonio Giorgi Ltd in general please feel free to contact us: - email: hello@justsoitalian.co.uk - telephone: 01858 419554 - post: Antonio Giorgi Ltd t/a just so ITALIAN, 11-12 Coutyard Workshops, Bath Street, Market Harborough, Leicestershire, LE16 9EW

Checkout Notice

CHRISTMAS DELIVERIES: Last delivery date before Christmas is Wednesday 20th Dec. 

If you require a specific delivery date enter it on the next screen. (Allow min 2 working days.)

(NB If you need delivery on a Weekend or a Monday, please call us on 01858 419554).

 

FRESH GOODS: For deliveries containing fresh goods we will add an ice pack that lasts for 24-48hrs. We will also put a sticker on the outside of your parcel to let you know there are items inside that need to be chilled.  Please bear this in mind when selecting your delivery date and address.

 

HIGHLANDS, ISLANDS & ABROAD: Please call 01858 419554.

I Understand